Language Support Services

  • Parents/Guardians:

    The instructions on this page are for Greeley-Evans School District 6 employees. If you are a parent/guardian and you need interpretation/translation services, please contact your child's school. Thank you. 

    District Employees: 

    Greeley-Evans School District 6 has a very diverse multicultural population speaking many languages. District 6 is committed to communicating with all parents, including parents who may speak and understand a language other than English. District 6 provides interpretation through the "CTS-Language Link" and D6 interpreters to facilitate daily communication regarding matters that impact a student's education. Below, you will find instructions on how to access the "CTS-Language Link" and how to request a D6 interpreter. If you need assistance, please contact us at the Family Center at any time at: familycenter@greeleyschools.org or 970-348-4700.

Interpreter Services

  • Option 1: CTS-Language Link

    For individual parent conversations and parent conference meetings, we highly encourage the use of our phone service "CTS-Language Link". Connect with someone in minutes using a speakerphone or cell phone speaker. This service can be used to call home as well as for face-to-face meetings. 

     

    Family Center employees would be glad to come to your school to demonstrate how this system works. 

    How to Use the "CTS-Language Link" Phone Service

    1. Call 1-888-338-7394.
    2. Enter Account Number 19748, followed by a # sign.
    3. Select 1 to be connected directly to a Spanish interpreter. Select 2 to be connected directly to a Russian Interpreter. Select 3 to be connected directly to a Vietnamese Interpreter. Select 9 for all other languages. 
      • If you require a 3rd party call, press 9 to reach a Customer Service Representative. 
    4. Enter School Location Code, followed by the # sign. 
    5. Put your phone off "SPEAKER". 
    6. The Finance Department will send the school a bill for the service and the school will submit a Purchase Order for payment. 

    Option 2: In-Person Interpreter/Translator

    1. Make sure you have administrator permissio to hire an interpreter/translator for a job. Your school/program will be responsible for the $15.65 hourly rate. 
      • Note: After PERA, the actual hourly rate will total $18.95, but $15.65 should be entered on the one-time pay form. 
    2. Do you need an interpretor or a translator? These two words will be used to describe "skill set". 
      • Interpretation is verbal help to facilitate conversations.
      • Translation is taking something written in one language and putting it into a different language. 
    3. Make sure you know the language you need and when you need the support. Be careful to hire the correct language/dialect the family speaks. 
      • For example: Karen and Karenni, languages from Myanmar and Burma, are very different from one another. 
    4. Access the approved interpreters/translators list by contacting the Family Center. 
      • Warning: If you choose to use someone who is not on the list, they will not be paid. 
    5. Starting at the top of the list (ordered by availability and response rate), use the provided phone numbers to call potential interpreters. If you are calling for support for parent-teacher conferences, please call at least two weeks in advance. Some schools book these as early as 5 weeks ahead of time. If you are unable to reach an interpreter, cannot find someone who can meet the scheduling requirements, or if you need hlep making phone calls, please call the Family Center for assistance. 
    6. When the interpreter comes for the job, make sure to have them fill out a Single Employee One-Time-Pay form (available in your school office or on iVisions). Do not send the form with the interpreter. Provide them with a copy if they ask. Make sure the form is signed by an administrator, that it has an account code, then send it to payroll using inter-office mail. Here is a PDF of CTS-Language Links Directions.

IEP Meeting Process for Spanish Speaking Families

Information/FAQS

  • Students should not be used as interpreters, especially when relaying academic or behavioral information to parents. 

    What if I do not know my CTS-Language Link Account number?

    • You do need this information in order to reach the interpreter directly. If you are unsure of your account number, please contact the Family Center at ext: 6040 for assistance. 

    What is a third party call?

    • A third party call is when you need CTS LanguageLink to call the LEP client and then bridge the call together with you and the interpreter. 

    How do I make a third party call with CTS LanguageLink?

    • If you need a third party call, press 9 (even for Spanish) to reach a Customer Service Representative (CSR) and let the operator know you need a third party call. They are happy to assist you with this request at no additional charge. Their interpreters are not able to make the third party call directly. 

    I need another language other than the ones listed. How do I get my interpreter on the line?

    • Press 9 for other languages and let the CSR know which language you require, and they will connect you. 

    Will you need interpretation for multiple people in the same language for one event? 

    • Talk and Listen Kits may be the answer. D6 has this helpful tool for large group interpreting. An interpreter is set up with the voice-silencing PrivacyMic microphone, which is connected to a transmitter. Listeners in the audience are equipped with a receiver. 
    • The district has a total of three kits for checkout. Each kit comes with 12 headsets and 1 microphone. The headsets/microphone can be checked out for a maximum of 3 school days per request. To checkout interpreter headsets with microphone, please fill out the Google Form. Once a request is received, the devices will be delivered to the person via district mail or you have the option of picking them up at the Family Center. 

    If you have any questions or need assistance, please call the Family Center at 970-348-4700 or email familycenter@greeleyschools.org.