• DISTRICT 6 IT SUPPORT

  • District 6 IT Support
    STUDENT & FAMILY IT HELP DESK
    How to receive help while remote
    8:00 AM - 3:30 PM, Monday through Friday

    Call (970) 348-HELP (4357)

    or

    email: itsupport@greeleyschools.org

    What to expect when contacting support

    • When calling, please leave a detailed message with accurate callback information.
    • When sending an email, please include as much detail as possible to describe the issue and include your best contact information.
    • A ticket will automatically be generated and sent to all technicians operating the help desk.
    • A technician will reach out to work on the issue, or schedule a time where you can come into one of the manned helpdesk locations if additional support and troubleshooting are needed.
    • If it is determined that a new device is needed while on the phone, you will be directed to visit your home school to exchange the defective device.

     

     

  • District 6 IT Support
    EMPLOYEE IT HELP DESK
    How to receive help while remote
    8:00 AM - 3:30 PM, Monday through Friday

    Call (970) 348-6565

    or

    email: ithelpdesk@greeleyschools.org

    What to expect when contacting support

    • When calling, please leave a detailed message with accurate callback information.
    • When sending an email, please include as much detail as possible to describe the issue and include your best contact information.
    • A ticket will automatically be generated and sent to all technicians operating the help desk.
    • A technician will reach out to work on the issue, or schedule a time where you can come into one of the manned helpdesk locations if additional support and troubleshooting are needed.
    • If it is determined that a new device is needed while on the phone, you will be directed to visit your home school to exchange the defective device.