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Technical Support

NEED HELP?

  • Content problems; basic technical issues:

    For help with the following,  please call Mr. Lucas (970) 348-6257 or the school office at (970) 348-6172
    • Chromebook malfunctioning
    • Assistance with Schoology/Infinite Campus or Edgenuity/Clever
    • Connectivity Issues

    For non-immediate issues, you can submit an assistance form to:

    D6 ONLINE ACADEMY CONTACT/INQUIRY FORM (ENGLISH)

    D6 ONLINE ACADEMY CONTACT/INQUIRY FORM (SPANISH)

     

    Chromebook:

    • To log onto a Chromebook, your student will need their district login credentials. These are the same as if they were at school.
      • Turn on the Chromebook, and let it connect to your home wireless network. You may need to enter the credentials for your network.
      • Once that is complete, you will be presented with the message, "Sign in to your Chromebook."
      • Follow the instructions by clicking "Next", and enter the student credentials including the "@greeleyschools.org" portion of the name. 

    • How to Check for Updates: Click HERE for more information on How to check for Chromebook updates 

    • For additional Chromebook issues please contact the District IT department.